Struggling to get your users to actually USE the help desk? Are they always stopping by your desk with issues? In this live webinar, learn how you can quickly and easily set up a custom user portal to help users help themselves. We’ll cover:
• Setting up a custom user portal and customizing it to your needs
• Integrating with Active Directory
• Creating and managing content targeted at users to help them solve problems on their own
• Tips for getting your users on board with the help desk
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